PRIVACY & COOKIE POLICY

This Privacy & Cookie Policy explains how Label IT Ltd collects, stores, and protects personal data in compliance with the UK General Data Protection Regulation (GDPR) and Data Protection Act 2018.

1. What Data We Collect

We may collect

• Full name and contact details (email, phone)
• Company name (for business orders)
• Billing and delivery addresses
• Order and transaction information

Payment details are processed securely by third-party payment providers. Label IT Ltd does not store or access card data.

2. Why We Collect Personal Data

With your details, we

• Process and deliver orders efficiently
• Provide customer service and respond to enquiries
• Provide product updates and support
• Send order confirmations and dispatch updates
• Send marketing emails (only when you give consent)

3. Email Marketing

We use Mailchimp for marketing emails. You can stop the alerts by unsubscribing at any time.

4. Cookie Policy

Cookies are used to enable website functionality and enhance user experience.

Label It Ltd does not use:

• Google Analytics
• Google Ads
• Facebook/Meta tracking pixels

A visible cookie banner allows users to accept or reject non-essential cookies when visiting the website for the first time.

5. GDPR Rights

Under GDPR, you can request

• Access to your data
• Correction of your data
• Deletion of data (“right to be forgotten”)
• Withdrawal of email consent

To exercise your rights, email info@labelitsolutions.co.uk

6. Data Security

Label IT Ltd takes appropriate technical and organisational measures to protect your data. Access is limited to authorised personnel only.

7. Data Retention

Personal data is retained only as long as necessary to meet legal, accounting, and tax requirements.

8. Policy Updates

Any updates to this policy will be published on this page with an amended “Last Updated” date.